Water Heater Repair & Replacement
Most water heaters give you some warning before they quit. Here's what to look for, and what I look at when I get there.
Water heater leaking from the bottom?
A little water around the base can come from something small, like a loose drain valve or a relief valve doing its job. If it's coming from the tank itself, the tank has rusted through and the fix is a new heater. Turn off the cold water valve above the tank, shut off the gas or the breaker, and text me a photo.
No hot water? Here's what I check first
On a gas heater, I start with the pilot and the thermocouple. On an electric one, it's the breaker, the thermostat, and the heating elements. If a part went bad, I replace the part and you're back in hot water without buying a new heater.
Tankless water heaters
I work on tankless too. Hard water builds scale inside them, which is a common reason one starts throwing error codes or can't hold a temperature. Text me the model and whatever the display says.
What a water heater replacement costs
It comes down to the size, gas or electric, and what it takes to bring the hookups up to code. The label tells me the first two. You'll have the price before I start, and you say yes or no.
How often should you flush it with hard water?
Once a year is a good rule here. Hard water leaves sediment in the bottom of the tank, which makes the heater work harder and can shorten its life. If yours hasn't been flushed in years, ask me first, since stirring up old sediment can start a leak at the drain valve.
Text me a photo of the label on your water heater and I'll get you a price.
Mon to Fri, 9 to 5

Water Softener Installation
Crusty faucets, spotty dishes, and soap that won't lather usually point to hard water. A softener takes care of that, when your house actually needs one.
Is Nampa water actually hard?
It can be. The City of Nampa's water quality reports list hardness from none up to about 7 grains per gallon, so it varies across town. Caldwell and the other towns have their own numbers. I'd rather check your water than guess.
Already have a softener loop? Here's how install works
Many newer homes come with a loop already plumbed, usually near where the water comes in. If yours has one, I set the tank, connect it to the loop, run the drain, and set it up for your water. No loop? I'll tell you what it takes to add one before I start.
What a softener install costs
The big pieces are the size of the unit and whether your house already has a loop. A photo usually tells me which one you've got. You'll have the price before I start.
Text me a photo of where your water comes into the house.
Mon to Fri, 9 to 5

Whole-Home Water Filtration
Cleaner water at every tap, sized for your home and where your water comes from.
Softener or filter: which one do you need?
A softener removes the minerals that cause scale. A filter takes out things like sediment and chlorine, along with the taste that comes with them. Plenty of homes only need one, and some do better with both. Tell me what's bugging you about your water and I'll tell you straight which one fits.
Where a whole-home filter goes
It goes on the main line where the water comes in, so every tap, shower, and appliance gets filtered water. It needs a little room around it so changing the filter stays a quick job.
Text me a photo of your main water line and tell me what's bugging you about your water.
Mon to Fri, 9 to 5

Drain Cleaning & Clogged Drains
Slow sink, backed-up tub, or a main line that gurgles. I clear it and tell you why it happened.
Kitchen sink, tub, and main line clogs
Kitchen clogs are usually grease and food. Tubs and showers are usually hair and soap. When more than one drain backs up at once, or a toilet gurgles while the washer drains, the trouble is farther down in the main line.
What to do until I get there
Stop running water into that drain. If the main line is backing up, hold off on laundry and showers too. Then tell me which drains are acting up and when it started.
Text me a photo of what's backing up and tell me which drains are slow.
Mon to Fri, 9 to 5

Water Line & Drain Line Repair
If water is spraying, shut off your main water valve first. It's usually where the water line comes into the house.
Leaks, burst pipes, and frozen pipes
A small leak can sit behind a wall for months before it shows. A burst pipe won't wait, so get the water off and then call me. If a pipe is frozen but hasn't split, open the faucet it feeds and warm the pipe slowly with a hair dryer. Keep open flame away from it.
Older homes and worn-out pipe
Old galvanized pipe rusts from the inside, and you'll notice it as low pressure or brown water. I work carefully around what's there and tell you straight what's worth replacing and what isn't.
Text me a photo of the leak or the pipe, and tell me where in the house it is.
Mon to Fri, 9 to 5

Repairs, Repipes & Gas Lines
Every job gets the same deal: a free on-site estimate, the price before I start, and I fix what you called about. Curious about something else? Read my answers to common plumbing questions.
Gas lines
Natural gas lines for water heaters, mainly black iron pipe.
Repipes
New water lines through the house when the old pipe is done. Guaranteed for a year, whole system.
Whole shower change-outs
Demo down to the studs, new valve and lines, ready for the new shower to go in.
Faucets and kitchen sinks
Drips, leaks under the cabinet, or a new faucet or sink you'd like put in.
Toilets
Running, rocking, leaking at the base, or ready to be replaced.
Shower valves
Replacing an old valve, or fixing one that won't hold a temperature.
Hose bibbs (outdoor faucets)
Leaky or frozen spigots, replaced before they cause trouble.
Garbage disposals
Jammed, humming, leaking, or done for good.
Main water shut-off valves
A main valve that won't turn is worth replacing before you need it.
No Mercy for Leaky Pipes.
Tell me what's going on. You'll get a straight answer and a fair price.
Mon to Fri, 9 to 5

